Taken from Porterville College

 A. Netiquette is a group of loosely defined practices that are expected of those who participate in communication over the Internet. Good netiquette is expected of all students in online courses. The following list provides you with some of the more common elements of netiquette.

    * Treat your classmates and instructor with respect as you would expect them to do for you.
    * Proofread your messages before sending them.
    * Be careful when using humor. Some humor doesnt translate well online and could be misunderstood.
    * Use capital letters sparingly. Too many capitalized words are interpreted as shouting.
    * Check into class and discussions frequently.
    * Respond appropriately to discussions, following the instructors guidelines. Dont go off subject.
    * Site your sources.


Taken from Howard Community College

Netiquette: Etiquette for the World of Online Communication

Most, if not all, of the communication in this course will occur online. It is sometimes difficult to remember that there are real people reading our messages. Words can mean many things, and what we intend to say is not always what others hear. This is especially true of "online communication" where others do not have the opportunity to see your "body language" or hear your tone; therefore, they have a greater possibility of misunderstanding what you truly mean. For those reasons, users of the internet have come up with guidelines for net communication aimed at lessening the chances of miscommunication and perceived disrespect. Please, follow these guidelines in all of your online responses and discussion groups.

 

Respect all who are participating in this learning community by

      honoring their right to their opinions

      respecting the right of each person to disagree with others

      responding honestly but thoughtfully and respectfully using language which others will not consider foul or abusive

      always signing your name to any contribution you choose to make

      respecting your own privacy and the privacy of others by not revealing information which you deem private and which you feel might embarrass you or others

      being constructive in your responses to others in the class

      being prepared to clarify statements which might be misunderstood or misinterpreted by others

One good way to avoid problems is to reread your postings before sending them. Something written in haste may not say what you really think after the heat of the moment has passed.

 

A Special Note about Anger

      Do not send messages that you have written when you are angry. You will almost always be sorry because anger almost always inspires anger in others.

      In the online world, angry messages are known as flaming and are considered very bad behavior.

      Do not send messages that are written all in upper case; this is the visual equivalent of SHOUTING. It is considered aggressive, and in the online world, it is considered very bad behavior. If you ever feel like shouting a message, take a deep breath and wait until you have calmed down before responding. Then, respond in a calm and factual manner.

 

What to do if you are having a problem with some aspect of the course
or a conflict with another student or the instructor

Call the instructor to speak on the phone or to schedule an in-person meeting to discuss  in a calm and factual way  the nature of the problem. Electronic mail can be effective for many types of communication; it is not necessarily the best forum, however, for dealing with conflict or for airing and solving problems.

 